Return/Exchange Policy

How to Return or Exchange an Item

We want you to be happy with your Boing! purchase. If you want to return or exchange any item, you can send it back to us within 60 days. Items returned more than 60 days after delivery will receive store credit.

Items should be returned in their original condition. Package the item(s) you want to return along with your packing slip. If you don't have your packing slip, please write your order number and the reason for your return/exchange on a slip of paper and enclose it in your package. We will send you a confirmation once we process your return or exchange. 

Returning In Store

You are more than welcome to bring an online order in for a return or exchange if you're in the area! Bring in the item(s) you would like to return in their original packaging along with the packing slip. 

Damaged / Incorrect Items

If you received a damaged, defective, or incorrect item in your order, we want to fix the problem. Just return the item directly to us, and we'll refund your money (including the original shipping charges).